About Us

Core Values


The Customer is always first in our minds. His happiness is the key to our success. We must strive to discover his wants and needs and exceed his expectations.

Employees are the source of our strength. We are a team that accepts only the highest in quality, integrity, and performance. We must treat each other with dignity and respect, and encourage individual development.

Profit is the measure of our success. It is the tool which makes our values and objectives possible. We must constantly control cost in order to maximize the return for all.

 

Company Info


For over 15 years, Heff’s Automotive Supply Inc. has provided the highest quality Original Equipment Parts and service to automobile dealerships and service centers in the St. Louis metropolitan area. We are Authorized Motorcraft and ACDelco O.E. Specialists and now offer add-on accessories for the auto/truck/SUV markets. We use only the finest product vendors and our inventory is second-to-none in size and selection. Plus, our team of customer service representatives (CSR's) and fleet of vehicles ensure the fastest order filling and delivery available in the area. Heff’s Automotive was founded in 1985. Two employees serviced customers using two phone lines and one delivery/sales truck from a 3,000 sq. ft. warehouse. Today…120 employees and 72 vehicles provide service from three warehouses with over 72,000 sq. ft. stocking more than 80,000 part numbers from 100 vendors and over 80 accessory lines.

Our mission is to be the finest O.E./aftermarket parts distributor in the nation, not just the St. Louis area. We accomplish that through exemplary customer service. Because of our massive inventory and advanced computer system, our knowledgeable CSR’s are ASE certified - can fill orders within 60 seconds of your call. Once filled, orders are ready for pickup at our warehouses within 10 minutes of placement, or are shipped out almost immediately by delivery vehicle or, if needed UPS. Our prices and product satisfaction guarantee add another key element…Value.

We’ve serviced hundreds of dealers and garage owners over the years, and we’re keenly aware of what they need and expect. At Heff’s Automotive, we’re committed to meeting those needs with superb service, instant availability, rapid distribution, training, and, above all, genuine customer concern.

Let us demonstrate our uncompromising commitment to you.